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Payment Policy

At Sharon & Claire Toronto, we are committed to providing a secure, simple, and reliable payment experience for every customer. This Payment Policy explains the payment methods we accept, how payments are processed, and what customers can expect when making a purchase through our website.

By placing an order with Sharon & Claire Toronto, you agree to the terms outlined in this Payment Policy.

Accepted Payment Methods

We currently accept a variety of trusted and secure payment options, including:

  • Visa

  • Mastercard

  • American Express

  • Apple Pay

  • Google Pay

  • Shop Pay

  • PayPal (where available)

Available payment methods may vary depending on your location, device, or payment provider.

All transactions are processed in Canadian Dollars (CAD) unless otherwise stated.

Secure Payment Processing

Protecting your personal and financial information is one of our highest priorities.

All payments made through our website are protected using:

  • SSL (Secure Socket Layer) encryption

  • Secure payment gateways

  • Industry-standard security protocols

  • PCI DSS-compliant payment processors

For your protection, Sharon & Claire Toronto does not store, access, or retain your complete credit card information on our servers.

All payment information is processed securely through trusted third-party payment providers.

Payment Authorization

When you place an order, your payment method may be subject to authorization and verification procedures.

Orders will only enter processing once payment has been:

  • Successfully authorized

  • Verified by the payment provider

  • Approved for transaction processing

If a payment is declined, cancelled, flagged for security reasons, or cannot be verified, the order may be delayed or automatically cancelled.

Billing Information

Customers are responsible for ensuring that all billing information provided during checkout is accurate and complete.

Incorrect billing information may result in:

  • Payment authorization failures

  • Delayed processing

  • Order cancellation

  • Additional verification requests

To avoid delays, please review your payment details carefully before submitting your order.

Currency

All prices displayed on our website are listed in Canadian Dollars (CAD).

If you are purchasing from outside Canada, your bank or payment provider may apply:

  • Currency conversion fees

  • Foreign transaction fees

  • Additional processing charges

These fees are determined solely by your financial institution and are not controlled by Sharon & Claire Toronto.

Fraud Prevention & Security Reviews

To protect our customers and business from fraudulent activity, we reserve the right to:

  • Request additional verification information

  • Temporarily hold suspicious orders

  • Refuse or cancel transactions that cannot be verified

  • Conduct manual payment reviews when necessary

Customers may be contacted if further verification is required before shipment.

Refunds

Approved refunds will be issued to the original payment method used during checkout.

Once a returned item has been received and inspected, eligible refunds are generally processed within 5–14 business days.

Please note:

  • Processing times may vary depending on your bank or payment provider.

  • Refunds cannot be sent to alternative payment methods.

  • Original shipping charges are non-refundable unless required by law.

For complete details regarding refunds and return eligibility, please refer to our Return & Refund Policy.

Chargebacks & Payment Disputes

If you experience any issue with your order, we strongly encourage you to contact our customer support team before initiating a chargeback or payment dispute.

Many issues can be resolved quickly through direct communication.

Fraudulent chargebacks or disputes may result in:

  • Order cancellation

  • Account restrictions

  • Additional verification requirements for future purchases

Contact Information

If you have any questions regarding payments, billing, or transaction security, please contact us:

Sharon & Claire Toronto

📧 info@sharonandclairetoronto.com

🕒 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

We are committed to providing a safe, secure, and transparent payment experience for every customer.
© 2026 Sharon & Claire Toronto