Privacy Policy

At Sharon & Claire Toronto, we respect your privacy and are committed to protecting your personal information. We understand the importance of trust when shopping online, and we take every reasonable step to ensure your information is handled securely, responsibly, and in accordance with applicable privacy laws.

By accessing our website, creating an account, or placing an order, you agree to the terms outlined in this Privacy Policy.

Information We Collect

To provide our products and services, we may collect certain personal information when you interact with our website, including:

Full name
Billing and shipping address
Email address
Phone number
Payment information
IP address
Browser and device information
Shopping preferences and website activity
Products viewed, added to cart, or purchased

We only collect information that is necessary to provide our services and improve your shopping experience.

How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Arrange shipping and delivery
Provide customer support
Send order confirmations and tracking information
Respond to inquiries and requests
Improve our website, collections, and customer experience
Prevent fraudulent activity and maintain website security
Comply with legal and regulatory obligations

Your information is never used for purposes unrelated to your interaction with our business.

Sharing Your Information

To operate efficiently, we may share certain information with trusted third-party providers, including:

Payment processing providers
Shipping and logistics partners
Website hosting providers
Marketing and analytics platforms
Customer support services

These partners only receive information necessary to perform their services and are required to protect your data.

Sharon & Claire Toronto does not sell, rent, or trade personal information to third parties.

Data Security

Protecting your personal information is a priority. We use industry-standard security measures designed to protect your information from unauthorized access, misuse, disclosure, alteration, or loss.

Although no online system can guarantee absolute security, we continuously monitor and improve our security practices to provide a safe shopping environment.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders and provide customer support
Meet legal, tax, and regulatory requirements
Resolve disputes
Enforce our policies and agreements

Once your information is no longer required, it will be securely deleted, anonymized, or destroyed.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience and help us better understand how visitors use our website.

Cookies may be used to:

Remember customer preferences
Improve website functionality
Analyze website traffic and performance
Personalize product recommendations
Support advertising and marketing activities

You may disable cookies through your browser settings at any time. However, some features of the website may not function properly if cookies are disabled.

For more information, please review our Cookie Policy.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal data
Withdraw consent for marketing communications
Object to certain forms of data processing
Request a copy of the personal information we hold about you

To exercise any of these rights, please contact us using the details below.

We aim to respond to all privacy-related requests within 30 days.

International Data Processing

As part of our business operations, your information may be processed by trusted service providers and fulfillment partners located in different countries.

We take reasonable steps to ensure that all personal information remains protected and handled securely, regardless of where it is processed.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or services.

Any updates will be published on this page and become effective immediately upon posting.

Contact Information

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Sharon & Claire Toronto

📧 info@sharonandclairetoronto.com

🕒 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

We are committed to protecting your privacy and providing a secure and enjoyable shopping experience for every customer.