Terms & Conditions

Welcome to Sharon & Claire Toronto. These Terms & Conditions govern your use of our website and all purchases made through our online store.

By accessing our website and placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or purchasing our products.

General Information

Throughout these Terms & Conditions, the terms "we," "our," "us," and "Sharon & Claire Toronto" refer to the operator of this website and online store.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

Website Use

By using our website, you confirm that:

• You are at least 18 years of age or have permission from a parent or legal guardian.

• The information you provide is accurate and complete.

• You will not use our website for unlawful or unauthorized purposes.

• You will not attempt to interfere with the security or functionality of the website.

Any violation of these terms may result in the termination of access to our services.

Product Information

We make every reasonable effort to ensure that product descriptions, images, pricing, sizing information, and availability are accurate.

However, we cannot guarantee that:

• Product colors appear exactly the same on all screens.

• Product descriptions are completely free of errors.

• Inventory information is always current.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

Pricing & Payments

All prices displayed on our website are listed in Canadian Dollars (CAD) unless otherwise stated.

We reserve the right to change prices at any time without notice.

Orders will only be processed after full payment has been successfully received and verified.

Accepted payment methods may vary depending on location and availability during checkout.

If payment authorization fails or is declined, the order cannot be processed.

Order Acceptance

Once an order is placed, you will receive an order confirmation email.

Receipt of an order confirmation does not guarantee acceptance of the order.

We reserve the right to:

• Refuse or cancel any order

• Limit quantities purchased

• Request additional verification information

• Cancel orders suspected of fraud or abuse

If an order is cancelled after payment has been received, a refund will be issued to the original payment method.

Order Processing & Shipping

Orders are typically processed within 1–3 business days.

Estimated shipping times may vary depending on destination, carrier performance, customs procedures, seasonal demand, and other circumstances outside of our control.

Delivery timeframes shown on our website are estimates only and are not guaranteed.

Customers are responsible for providing accurate shipping information at checkout.

Additional shipping fees may apply if orders must be re-shipped due to incorrect address information provided by the customer.

Customs, Duties & Import Fees

For international shipments, customs duties, import taxes, handling fees, and other charges imposed by local authorities may apply.

These charges are the sole responsibility of the customer and are not included in the purchase price or shipping fees unless explicitly stated otherwise.

We have no control over customs procedures and cannot predict the amount of any potential charges.

Returns & Refunds

Please refer to our Return & Refund Policy for complete information regarding returns, exchanges, refunds, and return eligibility.

Orders that have entered processing or fulfillment cannot be cancelled.

Limitation of Liability

To the fullest extent permitted by law, Sharon & Claire Toronto shall not be liable for:

• Indirect or consequential damages

• Delayed deliveries caused by carriers

• Customs delays

• Losses resulting from incorrect customer information

• Website interruptions or technical issues

• Events beyond our reasonable control

Our maximum liability shall never exceed the amount paid by the customer for the product in question.

Delivered Packages

Once tracking information confirms successful delivery to the shipping address provided during checkout, responsibility for the package transfers to the customer.

We are not responsible for lost, stolen, misplaced, or damaged packages after confirmed delivery.

Customers are encouraged to arrange secure delivery locations whenever possible.

Intellectual Property

All content on this website, including but not limited to:

• Text

• Product descriptions

• Images

• Graphics

• Branding

• Logos

• Website design

is the property of Sharon & Claire Toronto and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you consent to the practices described in our Privacy Policy.

Complaints & Customer Support

Customer satisfaction is important to us.

If you have any questions, concerns, or complaints regarding our products or services, please contact our support team:

📧 info@sharonandclairetoronto.com

We aim to respond to all customer inquiries as quickly as possible during business hours.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Canada.

Any dispute arising from the use of this website or any purchase made through it shall be subject to the jurisdiction of the appropriate Canadian courts.

Contact Information

Sharon & Claire Toronto

📧 info@sharonandclairetoronto.com

🕒 Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.